ProITS is the complete IT department for Canadian small and medium businesses. We prevent the outages, breaches, and slowdowns that quietly cost you customers, hours, and revenue — before they ever reach your desk.
Most businesses don't see what bad IT costs them — until it shows up as lost revenue, idle staff, or a security incident. Here's what's quietly draining your bottom line:
When the network or server goes down, every employee on the clock is paid to wait. For an SMB, an hour of downtime routinely costs thousands in lost productivity and missed work.
Pay-per-incident IT punishes you exactly when things go wrong. Budgets blow out, and there's no incentive for anyone to prevent the next failure.
Ransomware, phishing, and data loss don't only target enterprises. Without layered protection, a single click can mean days offline and irreversible damage.
Proactive monitoring, fixed monthly pricing, and a team that's measured on prevention — not how many fires they put out. The result is IT you can finally budget for and forget about.
From daily help-desk tickets to complex infrastructure projects, we're your complete IT department. Every service is measured by what it does for your business.
Design, deployment, and 24/7 monitoring of your LAN/WAN, firewalls, VPN, Wi-Fi, and switching — secure and high-performance, always.
Windows & Linux, virtualization (VMware/Hyper-V), Active Directory, plus tested backup and disaster recovery.
End-user device setup, imaging, OS updates, software deployment, and fast troubleshooting at every desk.
Responsive remote and on-site support with real ticketing, escalation, and resolution — and real people on the line.
Endpoint protection, email filtering, multi-factor authentication, security audits, and staff training.
Office moves, cloud migrations, infrastructure rollouts, vendor management, and clear technology roadmaps.
We're not just a vendor. We're your dedicated IT team, invested in your long-term success.
Critical issues answered within the hour. Most day-to-day tickets resolved the same day — remote or on-site.
Flexible monthly agreements. We earn your business every single month with results — not a contract.
Simple, transparent billing. No surprise invoices. Budget your IT with total confidence.
Local technicians who know your community — and show up on-site when remote support isn't enough.
We make the switch to managed IT painless. No disruption, no downtime, no drama.
We audit your current IT environment at no charge and surface every risk, gap, and quick win.
$0 · NO OBLIGATIONA tailored service plan with transparent flat-rate pricing. No fluff, no hidden fees.
CLEAR SCOPE · CLEAR COSTWe deploy monitoring tools, document your systems, and get your team set up — fast.
LIVE IN DAYS24/7 monitoring, regular reporting, and continuous improvement. Your IT, always getting better.
PROACTIVE · ALWAYS ONAny industry that depends on reliable technology is a great fit for ProITS.
We learn your business, anticipate your needs, and protect what matters most — so technology becomes something you rely on, not something you worry about.
Long relationships, fast resolutions, and IT people who feel like part of the team.
"ProITS has managed our network for over 7 years. They respond fast, communicate clearly, and feel like part of our own team. I wouldn't trust anyone else with our IT."
"When our server went down on a Friday afternoon, ProITS had us back up in under two hours. That kind of reliability is why we've been with them for nearly a decade."
"They handled our complete office relocation and new network setup flawlessly. Zero downtime. They thought of things we never would have. Exceptional service."
Get a free IT assessment. We'll show you exactly where you stand — what's at risk, what's costing you, and how we can fix it.